When you approach us for a return, believe us we will be more than happy to help you. Because it’s a great opportunity for us to show you our honesty and transparency, isn’t it? We will also get your feedback to improve our product and services. When you don’t like something, we encourage you to return it. Because when you don’t return it then it is a Lose-Lose Situation for both of us. You will lose your money and we will lose your trust, where trust is more precious than money. Rather we advise you to go ahead and ask for a refund/exchange. When we give you free returns, we may lose some money, but it’s totally ok. Because we will earn your precious trust.
Help us to earn a more precious thing in our business, which is your trust, not money.